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Q: What is the Macbeth.com Return Policy?
A: Macbeth.com accepts the return of products for up to 30 days after purchase. Returns are refunded in the method of original payment. Shipping is nonrefundable.
Returns by Mail, Exchanges
Q: How can I return or exchange merchandise ordered from Macbeth.com?
A: We'll happily accept the return of unworn, unwashed or defective items. If you're returning shoes, DO NOT place a label on the outside of the shoe box and send a shoe box back to us, please use packaging or we will consider your return a damaged item. We also strongly recommend you send back to us using a service that is trackable (registered mail is an excellent cheap option for this), as we take no responsibility for items that never make it back to our warehouse. When we receive your return we will refund you in the method of original payment. Need a different size? Color? Style? Simply place a new order online for your new item, then choose one of the following convenient options to make your return:
1. Return By Mail
Using your packing slip form, indicate the items and reason for your return in your original shipment, and enclose it with the item(s) in its original packaging (when possible). Packages must be shipped pre-paid. We cannot accept C.O.D. deliveries. We will refund your credit card for returned merchandise as soon as we receive it.
2. Express Exchange
Need it in a hurry? The best thing to do is go online to Macbeth.com and order your replacement merchandise. In-stock merchandise will be shipped within approximately 24-48 hours. We will charge your credit card for new merchandise and refund your credit card for returned merchandise as soon as we receive it.
Please send your pre-paid,package to:
Macbeth Australia Online Returns
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